Q. Summary of damage: Toilet overflowed for over an hour in upstairs bthm.(2 floor w/ unfin/bsmnt) soaked 2 bthms flrs, hallway 2 bedroom crpts ceiling buckling, hardwood floors buckling, thermostat malfunction, fire alarm soaked, subfloors soaked, basement ceiling soaked some seepage into laundry room. What questions should we ask regarding: restoration: replacement: insurance (covered): deductable paid already: the dry out and dehumidifying is taking place as I type. In the few days I have been a member of Yahoo answers I have grown to trust your opinions. Thanks for any help in advance.

A. There are many factors to consider, the first, as has been mentioned, is mold/mildew. I would want to know how many of out the walls that have insulation got wet. If that insulation gets wet there is virtually no way to dry it inside the wall and there is a perfect spot for mold/mildew and rot. Making sure the contractor is: licensed, bonded, insured, has mold/mildew remediation certifications and make sure all subcontractors are insured as well. The major thing is: do not rush the process, as inconvenient as it may be to have no flooring, allow the house time to dry. Running the air conditioner will help pull alot of moisture out of the house, be sure to change the filters often because they will clog more with all the dust, etc. In fact, it would not be a bad idea to pin filter media over the return air grill as a pre-filter to catch alot of that dust. Is there insulation between the floors and did it get wet? I have seen times where if the outside walls were soaked they would cut the sheetrock up 4 feet to remove the insulation and allow the walls to dry. After it has been dried, then spray all walls, floors, everywhere that got wet with bleach, JoeMax, or a way to kill any mold/mildew. Some states have containment laws about removing areas that could be mold infested so as not to spread the mold spores into the A/C system, etc. check that out. best of luck.

(No Chosen Answer)

Q. The company will use an ozonator and will clean the carpet. But isn't the odor also trapped in the pad? Will it smell a year after the cleaning?

A. I used to work in insurance, and the company I worked for generally replaced all furniture and carpets that were smoke damaged - they did say that the restoration co could get rid of most of the smell, but on certain days (like really humid, hot days) the smell would return. So - I think the answer is no. Ask for new carpet.

(No Chosen Answer)

Q. I am considering buying a house with fire damage. I would have to take out a loan on the restoration. Just speaking specifically of the smell, is there anyone who was able to get it out? I know there are ozone treatments and different types of shellac and primers that can be put on. Did any of it work for you? Ps.. ALL of the drywall and flooring is going to be removed with the restoration.

A. I used to do this ALL the time. I GUARANTEE the following WILL work. Simply blast, with Baking soda (or Soda Blasting as it is called), any remaining structure after you remove all wall and ceiling board/material(s). Use the same method you would for sand blasting. Rent a machine, purchase the baking soda (they also offer a rough soda) and have a ball. For nooks, crannies, Foundation and other unreachable areas, use a good Primer/Sealer (such as Bin Zisser) to complete the job.

(No Chosen Answer)

Q. Buying a house, and the home inspection has uncovered some potential issues. It's been a real pain in the butt to get someone to go out and review the inspector's findings. I have posted the report with pictures on profiles.yahoo.com/chuckynjwvu The projectis very time-sensetive. I need to know if I should even bother buying that house. Thanks

A. Try the link below and start calling numbers, someone will know someone that can help you. Good luck. At the very least, the problems involved should save you enough money to put towards resolving the issues. If you don't feel comfortable, move on. Buying a home is a 30 year investment, and the market value will increase, unless it BURNS to the ground. I tried to look at your pictures but the files won't open. You may need to retry, or e-mail them to me, I'll take a look and give you an opinion. Background: In and around construction my whole life, 3 years working for Connectiv, 2 years in school studying electrical construction, 15 years flooring, commercial and residential, 2 years as production manager for a mold remediation, fire and water damage restoration company, currently the division manager of a large flooring distributor / contractor. Electric, plumbing, framing, concrete, damage that can result from fire and water, and poor workmanship. I can't fix it for you. But I'll give you an honest professional evaluation.

(No Chosen Answer)

Q. Where i can find expert fire damage restoration services at Jacksonville in Florida? i m in the Jacksonville, Florida please someone tell me the expert fire restoration specialist contractors in the Jacksonville, Florida.

A. Ok i suggest you to search on google search engine it really helps you. Any way go through this link http://tinyurl.com/yl6yf3p

(No Chosen Answer)

Q. Am in the UK, please someone tell me the place to find good and reliable fire damage restoration services.

A. Where in UK? Try out Tempest Restoration.

(No Chosen Answer)

Q. Had a house fire, hired a restoration company to clean and repair fire, smoke and water damage. Who is supposed to the the buliding permits?

A. The permits are the responsibility of the contractor. They have to be licensed to do the work and they are responsible for furnishing the details of the work as well as doing the work to code. Period

(No Chosen Answer)

Q. I own a condo/town home. I noticed water was puddling in my kitchen from under the baseboard of the wall that adjoins my neighbor. I called a plumber out to be sure it wasn't an issue in my unit. Couldn't find anything here. Noticed that the next door neighbor's patio area had a lot of collected water and also mold on the exterior siding. Also noticed what looked like water coming down the window from inside. Rang the doorbell and knocked w/ no answer. Noticed her car parked out front ( she only has one). Got worried and called condo association but couldn't reach anyone since it's Saturday. Got really worried after extensive knocking on neighbor's door and no answer. Called cops. Cops come out and enter home ( back door was unlocked). Cops find home empty but are flabergasted at the state of affairs inside. The entire upstairs bathroom floor had collapsed into the kitchen area with water pouring down walls-- entire dining room/kitchen area flooded. Cops also mention extensive mold on walls and rats and roaches running around!! Garbarge everywhere inside. A complete nightmare. The cops said the place needs to be condemned. Finally talk to property management company who seems to think that it's okay to wait until Monday to do anything. We have our plumber turn off the water outside. A few hours later a water and fire damage restoration company shows up stating they received a call from the unit owner ( landlord). The guy says the tenant has 'been out of town' and is supposed to be meeting him there. We inform him of what is going on inside. Tenant shows up in a cab and promptly tells us that she was unaware of any problem and has been out of town since Wednesday. She also mentioned that the landlord was aware of the issue before the condo association called him?? How did he know if she didn't know?? It's obvious by the extensive damage inside that this has been an ongoing problem. Not only that but what explains the filth, garbage, and rats?! I need some good advice on what my next steps should be. We are going to file a complaint at city hall and I will be contacting the owner and demanding that he pay for a full inspection of my unit as well as any necessary repairs. I am worried about the health hazard and the potential damage to my structure! Should I seek legal help? Any advice is greatly appreciated.

A. Sounds like you have your bases covered already. Except you didn't mention contacting a lawyer. This is the exact reason I am opposed to condos, but i do hope things work out for you.

(No Chosen Answer)